We start with a gap analysis in which we determine together where the focus of the improvement should lie. We then develop the improvement (in software or process) by means of scrum and take the users along in the sprints to improve the process.
We start with a gap analysis in which we determine together where the focus of the improvement should lie. We then develop the improvement (in software or process) by means of scrum and take the users along in the sprints to improve the process.